Melbourne owned and operated

We make IT simple, faster, and less expensive.

Empowering Melbourne's small to medium businesses with cutting-edge IT solutions, Baxter IT is at the forefront of technological innovation.

We specialize in enhancing security, implementing forward-thinking AI, and adopting the latest systems to optimize your work-life.

Our transparent approach means you're with us every step of the way, saving time and money without compromising on excellence

Join our Family of happy Customers & Suppliers

What we do

Let us change the way you think about technology.

Save You Money & Time

Baxter IT's System Efficiency Audits unlock savings and enhance performance by deeply analyzing your technology infrastructure.

We identify key areas for cost reduction and improved efficiency, providing insights to optimize operations and expenditure.

Achieve financial freedom with technology that delivers maximum value for every dollar spent.

Cloud Solutions & Website Excellence

Cloud Applications & Integration
Optimize your business with Baxter IT's cloud solutions, including CRM systems like Propertybase and Salesforce, and efficiency tools like Microsoft Power Automate for enhanced data management and client communication.

Website Development
Elevate your online presence with our bespoke website development, prioritizing stunning design, functionality, and speed to ensure your site stands out and performs exceptionally.

Digital Marketing & Branding

Digital Marketing & Google SEO
Baxter IT crafts bespoke digital marketing strategies to amplify your brand's online presence. From creative content to social media, we ensure your brand engages and grows with its audience.

Mastering Google SEO
Elevate your visibility with our advanced Google SEO services. We use the latest techniques to boost your website's ranking, traffic, and conversion, fostering long-term, organic growth.

Our Services

Let us do the work, so you can focus on what matters.

At Baxter IT, we offer a broad spectrum of IT services designed for complete outsourcing for small to medium-sized businesses. Our goal is to streamline your operations with our comprehensive, customized solutions.

Internet Services & Fibre Suppliers

We partner with a wide array of fiber suppliers to provide robust internet solutions, including NBN and independent fiber services. Our focus is on ensuring reliable, high-speed connections tailored to your business needs.

Support & Consulting

From general IT support to strategic consultancy, our team is ready to assist. Whether it's day-to-day technical assistance or guidance on making informed IT decisions, we're here to offer a helping hand and ensure clarity in your technological journey.

AI & Automation

Leverage the power of AI and automation to enhance productivity and innovation. Utilizing tools from voice generators to image creators, and platforms like Zapier & Power Automate, we help automate tasks, freeing up staff time and embedding efficiency into every process.

MDM (Mobile Device Management)

Mobile Device Management (MDM) solutions empower businesses to maintain control and security over their mobile device fleet.

Leveraging Microsoft Intune, our preferred supplier, we offer comprehensive management, allowing for seamless policy enforcement, device tracking, and data protection. Ensure your team's mobile devices are an asset, not a liability, with our expert MDM services.

Online Marketing

Elevate your brand's digital presence with our comprehensive Online Marketing services.

From optimizing your Google My Business profile to running targeted ad campaigns on platforms like Google Ads, Meta, Instagram, LinkedIn, Facebook, and TikTok, we cover all bases to maximize your reach and engagement.

Our approach includes creating tailored strategies and providing in-depth analytics reports to measure success and continually refine your campaigns for optimal results.

Cybersecurity

Baxter IT provides cutting-edge Cybersecurity solutions, going beyond standard Australian recommendations to ensure the highest level of protection.

Our services include advanced two-factor authentication (2FA), FIDO keys for passwordless security, and conditional access policies tailored to your business needs.

We implement rigorous risk assessments and incident response strategies, coupled with ongoing surveillance to safeguard against evolving digital threats.

Trust us to fortify your digital assets with robust, proactive security measures.

Custom Computer Builds

Whether you need a compact, cost-effective mini PC, a high-performance gaming rig, or a robust server setup, Baxter IT has you covered. Our custom computer build services cater to a diverse range of requirements, ensuring that each build is tailored to your specific needs. We combine quality components, expert assembly, and thorough testing to deliver systems that not only meet but exceed your expectations. Trust us to craft the perfect machine, be it for business efficiency or gaming prowess.

AI Innovations

Baxter IT is at the cutting edge of AI innovations, helping businesses harness the power of artificial intelligence to transform operations, enhance decision-making, and unlock new opportunities.

From AI-driven data analysis to automated customer service solutions, our expertise spans a variety of applications.

We employ advanced tools and techniques, including machine learning, natural language processing, and predictive analytics, to create tailored AI solutions that drive efficiency, innovation, and growth.

How it works

Embarking on your IT journey with Baxter IT is straightforward and stress-free.

We’ve streamlined our process to ensure efficiency and clarity every step of the way. See below for the easy steps we follow to transform your IT systems and strategies. With our guidance, you’ll navigate the complexities of technology and steer your business towards continuous growth and innovation.

Step 1: Initial Contact

Reach out to us with your IT needs. Whether through a call, email, or our website, initiating the process is easy. We’re ready to listen and understand the unique challenges and objectives of your business.

Step 2: In-Depth Analysis

We dive deep into your requirements through comprehensive discussions and on-site visits if necessary. Our goal is to thoroughly understand your operational environment, challenges, and goals to tailor our approach specifically to your needs.

Step 3: Tailored Proposal

Following our analysis, we'll provide a competitive quote along with an in-depth report outlining our proposed solutions. Our transparent approach ensures you have a clear understanding of how our services will meet your needs and add value to your business.

Step 4: Partnership & Implementation

Once you're ready to proceed, we become an extension of your team. Working closely with you, we implement the solutions, making adjustments as needed and ensuring everything runs smoothly. Our commitment to partnership means we're with you every step of the way, from kickoff to continual support and optimization.

Testimonial

What they say about us

Don’t just take our word for it, see what our satisfied customers have to say about their experience working with us. Browse through our customer testimonials to gain insight into how we’ve helped businesses like yours achieve their IT goals.

Why Choose Us

Let us change the way you think about technology.

Security & Regular Audits for Peace of Mind

Choosing Baxter IT means prioritizing security at every level of your business. We offer rigorous security protocols and regular audits to ensure that your data, operations, and customer information are protected against the latest threats. Our proactive approach includes continuous monitoring and updates, so you can focus on your business with the peace of mind that comes from knowing your IT infrastructure is in safe hands.

Maximizing Your IT Investment

Choosing us means not just access to cutting-edge solutions, but also smarter spending. Our team excels in identifying and implementing cost-saving strategies without compromising quality or performance. We guarantee to maximize the value of every dollar you invest in your IT, ensuring you get the best returns through efficient, cost-effective technology solutions. Trust us to find the hidden opportunities for savings in your current IT setup.

A New Approach to IT

Embrace a new era of IT with us. You shouldn't have to navigate the complexities of technology alone. Our team is dedicated to not only managing and optimizing your IT systems but also to empowering your staff through training and support. We continuously seek out and implement faster, more efficient methods, ensuring that your operations become streamlined and intuitive. With our comprehensive approach, technology becomes second nature, enhancing every facet of your business.

24/7 Premium Support

Experience unmatched support with our 24/7 premium service, entirely Melbourne and Australia-based. Our dedicated team ensures that help is always available when you need it, backed by stringent Service Level Agreements (SLAs) for quick response and resolution times. Trust in our local expertise to provide reliable, efficient assistance around the clock, keeping your operations smooth and uninterrupted.

Get the Business IT Service That Your Company Needs
Your business deserves the best in IT services, tailored to its unique challenges and goals. Starting a conversation with us is free and without obligation – a simple step that could lead to transformative results for your company. Reach out to our team for a chat, and discover how our expertise can propel your business forward. There’s everything to gain by exploring the potential of a partnership with us.