Small business IT, without the unnecessary complexity

The technology your business relies on, looked after properly.

Baxter IT helps small and growing businesses improve the systems behind their day-to-day work — from secure networks and Microsoft 365 to devices, websites, automation, AI and ongoing support.

Five core areas

A more useful way to think about business IT.

Security, cloud, networking, automation and managed services are connected decisions. Select an area to see what it covers and what it can achieve.

Networks & Wi-Fi

Fast internet is only useful if your network can deliver it.

Networks and Wi-Fi support

We rebuild and optimise business networks so coverage, speed, reliability and security work together — not against each other.

Network design & rebuilds

Routers, switches, cabling, access points and a cleaner structure that can grow with the business.

Wi-Fi 6 & Wi-Fi 7

Modern wireless equipment, sensible placement, coverage planning and tuning for the environment.

Segmentation & security

VLANs, guest networks, firewall rules, VPN access and separation between device groups.

Performance optimisation

Finding bottlenecks, congestion, interference and configuration issues across the network.

Consistent coverage & device performance Less risk from printers, cameras & smart devices A documented, maintainable network
Security, Software & Cloud

Security controls that support the way your team actually works.

Security software and cloud support

Sensible layers around identities, email, devices, applications and company data — without creating unnecessary friction for staff.

Microsoft 365 & identity

Entra ID, MFA, Conditional Access, account clean-up, permissions, Teams, SharePoint and OneDrive.

Device protection

Microsoft Defender, managed antivirus, device health, patching and safer configurations.

Email & domain security

SPF, DKIM, DMARC, filtering, domain protection and impersonation controls.

Passwords & safer access

Password managers, unique credentials, MFA, access reviews and least-privilege admin.

Fewer ways for a stolen password to become a breach Better control of data & admin access A setup you can understand & maintain
Hardware & Devices

The right devices, configured for the business from day one.

Hardware and business devices

Choosing the right specification, preparing it securely, connecting it to company systems and managing it throughout its working life.

Business procurement

Laptops, desktops, monitors, phones, tablets, networking gear, warranties and recommendations.

Custom computers

Purpose-built workstations matched to specialist software, performance needs and budget.

Setup & deployment

Account enrolment, security policies, applications, data migration and a device ready for its user.

Lifecycle & MDM

MDM enrolment, asset records, warranty visibility, planned replacements and secure handover.

Less time lost setting up or replacing devices Consistent security & apps across the team Better purchasing decisions
Websites & Digital Systems

Digital systems built to do more than sit online.

Websites and digital systems

Websites that are easy to manage, secure, fast, and connected to the way enquiries and information are handled behind the scenes.

Business websites

WordPress, Bricks Builder, responsive design, content structure, performance and accessibility.

Custom web development

Purpose-built interfaces, tools and integrations for projects that need more than a template.

Care & maintenance

Updates, backups, monitoring, technical fixes and ongoing improvements after launch.

Hosting, DNS & protection

Cloudflare, CDN, DNS, SSL, backups, uptime and clearer ownership of critical accounts.

A website easier for customers & staff to use A clearer path from visitor to enquiry Clear ownership of domains, hosting & data
Automation & AI

Make the systems you already use work together.

Automation and AI systems

The most useful improvements happen quietly in the background — moving information between systems and removing tasks staff repeat by hand.

Workflow automation

Approvals, notifications, document handling, task creation, reminders and repeatable processes.

System integration

Connecting CRM, accounting, marketing, website, email and forms through APIs and integration tools.

Bookings & payments

Scheduling that understands calendars and services, plus secure online payments and invoicing.

Practical AI assistance

Sorting enquiries, extracting information, summarising documents and helping staff find knowledge.

Less double handling & fewer data-entry mistakes Faster customer follow-up Better use of software you already pay for
A sensible starting point

Understand the environment before changing it.

If the current setup is unclear, inherited or spread between providers, we can begin with an audit — a reliable view of what you have, what you control, and where change would matter.

01

Discover & audit

Review accounts, licences, devices, network equipment, security, suppliers, websites and access.

02

Explain & prioritise

Separate genuine risks from nice-to-haves, with clear reasons, costs and dependencies.

03

Clean up & improve

Complete agreed migrations, security changes, network work, device setup and documentation.

04

Return control

Make sure the business has appropriate ownership, access, records and a practical support plan.

Ongoing IT support

Help when something breaks, and before it does.

Support is arranged around the business rather than forced into a one-size-fits-all package.

Remote & on-site

Secure remote support for computers and compatible mobile devices, with on-site help when hands-on work is needed.

Proactive maintenance

Health checks, updates, account reviews, documentation and smaller improvements before they become urgent.

Flexible arrangements

Ongoing assistance, scheduled visits, project work, or extra capacity for an existing internal team.

Common questions

You don't need the technical name for the problem.

Yes. We can take on a defined project, provide a second set of eyes, cover a specialist area, or add capacity without replacing an arrangement that already works.

No. Some businesses need a project or audit; others benefit from an ongoing relationship. We recommend an approach after understanding the environment and workload.

Yes. That's a common reason to begin with an audit. We can map the environment, confirm access and ownership, and document what needs attention.

Yes. Many software and account issues can be handled remotely. Network installations, cabling, hardware work and some troubleshooting are better completed on site.

Not sure which service your problem fits into?

You don't need to diagnose it first. Tell us what's happening and what the business needs — we'll help identify the sensible next step.