Melbourne-based IT consulting

Practical IT advice, projects and custom systems for growing businesses.

Consulting, project management and custom software for small and medium businesses, without the corporate runaround.

Some of our clients' projects

Platforms we work with

Case study Vital Communities Land lease & lifestyle communities

One easy hub instead of spreadsheets and inboxes.

Staff found the existing systems hard to use, so day-to-day work lived in spreadsheets and Outlook inboxes.

ChallengeOne easy-to-use hub for every staff member, integrated with the rest of the business's systems.
What we didBuilt a custom CRM to replace Salesforce, connected to the rest of their systems. Also rebuilt the website and brought in 3CX and Podium for calls and messages.
ResultA system staff use much more extensively than the old one, and savings on Salesforce licensing.

Example scenarioIf a weekly report takes 4 hours by hand, here's what connecting the systems could change

Before · by hand

4 hourseach week

After · connected

25 minuteseach week

4 h − 25 min = 3 h 35 min saved a week × 48 working weeks ≈ 172 hours a year, for one employee, in this example

Example figures to show the idea. Your numbers will depend on your systems and how often the task runs.

How a project like this runs

1YouTell us what's slowing the business down.
2Baxter ITPlans it, manages it and stays accountable.
3AI-assisted build optionalTools like Claude and Codex help write and test the integration faster. A person reviews every step.
4Connected & migratedSystems linked, data moved across, and your team shown how it works.

What we do

When you get in touch, you deal with me directly. No account managers, no ticket queue, and advice you can act on.

About Baxter IT